Social Media … Done Right
Team ELISE spent five days last week in San Francisco for the NCIIA’s annual March Madness for the Mind showcase of student invention. As always, the event was a roaring success, and we met some really engaged collegiate entrepreneurs who we’re sure you’ll be hearing more from in the future.
But this year’s event still managed to be unique in many ways: it was the first time that March Madness for the Mind was held in San Francisco; the first year that an actual head-to-head element was added to the programming, in the form of an all-team video competition; and the first year that the NCIIA collaborated with Inventors Digest magazine to promote the event. In many ways, this looked like your standard media partnership: Inventors Digest featured NCIIA-supported inventors and NCIIA staffers in its pages (including a gorgeous cover story), and the NCIIA in turn made sure that Inventors Digest’s logo appeared on the March Madness for the Mind Web site and throughout the annual conference and at the public event. But the partnership took a turn into the experimental, incorporating an ambitious social media campaign surrounding the video competition.
At first, the social media integration was simple: NCIIA and Inventors Digest announced the partnership on their respective Web sites, then repeated the announcement, briefly, to their Facebook fans and Twitter followers. This enabled both organizations not only to get the word out about the video competition, but also to strengthen their connection through the use of hypertext—which is to say that every time Inventors Digest was mentioned on the NCIIA’s site, if even in passing, NCIIA provided a link back to Inventors Digest, and vice-versa. And a few weeks later, when Inventors Digest announced its own competition, to launch officially the day of March Madness for the Mind, the relationship between the two organizations was further solidified as it became the NCIIA’s turn to post about Inventors Digest’s activities.
Once the details of the partnership were solidified, ELISE created a social media release via PitchEngine that allowed us to streamline the process when we were actually doing the pitching: we could send a link to the release instead of needing to copy-paste or send an attachment; low-res photos were downloadable directly from the release’s slide show and high-res photos were linked at the bottom of the page; and compelling video could be viewed and linked to without any need to leave PitchEngine and visit YouTube. The release received several hundred views within the first days of being posted and began getting traction on its own: when doing our final round of short-lead pitching, we found that some bloggers had found the release on their own and were familiar with March Madness for the Mind before they heard from us. And at least one story about March Madness for the Mind appeared when an intrepid blogger stumbled across the release without receiving a pitch from our office at all.
The social media release was also dynamic, allowing for even the tiniest updates as they happened. So when the NCIIA/Inventors Digest video competition finally went live on the Inventors Digest Web site, we were able to seamlessly integrate the updated information into the release’s links section. We’d like to think that updating this link had at least a little something to do with the 109% Web traffic increase that Inventors Digest experienced during the run of the competition—but we’re well aware that, in reality, this highly successful component of the March Madness for the Mind social media campaign was only partly because of our stellar social media release.
Mostly, it was because the video competition went viral—and that’s the true mark of a successful social media campaign, because, as Peter Shankman will tell you, “viral” isn’t something you can force. If you have good content, internet users the whole world over will want to share it. You still need your communications team to help create this content and get it posted, but it’s up to the rest of the world to decide if it’s worth sharing.
And when they do? That’s how you know you ran your campaign right.





